QuestionJuly 28, 2025

Read this scenario then select the best answer to the question. TJ's company wants to introduce a new product for next year's picnic season. However, they want to keep warranty costs as low as possible, so they want to anticipate the types of problems they may have with the product. Which of the following problem solving techniques should TJ employ? A. Apply the Pareto Principle (80/20 rule) to projected sales. B. Use the Kepner -Tregoe Decision Matrix to predict the best repair methods. C. Conduct a Failure Mode Effects Analysis during the design stage. D. Employ Occam's Razor technique to reduce the number of assumptions.

Read this scenario then select the best answer to the question. TJ's company wants to introduce a new product for next year's picnic season. However, they want to keep warranty costs as low as possible, so they want to anticipate the types of problems they may have with the product. Which of the following problem solving techniques should TJ employ? A. Apply the Pareto Principle (80/20 rule) to projected sales. B. Use the Kepner -Tregoe Decision Matrix to predict the best repair methods. C. Conduct a Failure Mode Effects Analysis during the design stage. D. Employ Occam's Razor technique to reduce the number of assumptions.
Read this scenario then select the best answer to the question. TJ's company wants to introduce a new product for next year's picnic season. However, they want to keep warranty costs as low as possible, so they want to anticipate the types of problems they may have with the product. Which of the following problem solving techniques should TJ employ? A. Apply the Pareto Principle (80/20 rule) to projected sales. B. Use the Kepner -Tregoe Decision Matrix to predict the best repair methods. C. Conduct a Failure Mode Effects Analysis during the design stage. D. Employ Occam's Razor technique to reduce the number of assumptions.

Solution
4.0(333 votes)

Answer

C. Conduct a Failure Mode Effects Analysis during the design stage. Explanation 1. Identify the Goal The goal is to anticipate potential problems with the new product to minimize warranty costs. 2. Evaluate Options A. Pareto Principle focuses on identifying the most significant factors but not specifically on anticipating problems. B. Kepner-Tregoe Decision Matrix is used for choosing among alternatives, not predicting issues. C. Failure Mode Effects Analysis (FMEA) is a systematic method for evaluating processes to identify where and how they might fail and assessing the relative impact of different failures. D. Occam's Razor is a problem-solving principle that suggests selecting the simplest solution, not directly related to anticipating product issues. 3. Select Best Technique FMEA is specifically designed to anticipate potential failures during the design stage, making it the most suitable technique for minimizing warranty costs by addressing potential problems early.

Explanation

1. Identify the Goal<br /> The goal is to anticipate potential problems with the new product to minimize warranty costs.<br /><br />2. Evaluate Options<br /> A. Pareto Principle focuses on identifying the most significant factors but not specifically on anticipating problems.<br /> B. Kepner-Tregoe Decision Matrix is used for choosing among alternatives, not predicting issues.<br /> C. Failure Mode Effects Analysis (FMEA) is a systematic method for evaluating processes to identify where and how they might fail and assessing the relative impact of different failures.<br /> D. Occam's Razor is a problem-solving principle that suggests selecting the simplest solution, not directly related to anticipating product issues.<br /><br />3. Select Best Technique<br /> FMEA is specifically designed to anticipate potential failures during the design stage, making it the most suitable technique for minimizing warranty costs by addressing potential problems early.
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