You receive a phone call from the IT Helpdesk. The caller says he wants to establish a remote connection to your PC to fix a support issue. He asks you to go to a website and click a link that says, "start remote session . What action should you take? Select the correct answer and then select Submit. Click on the 'start remote session' button just as instructed. Verify the identity of the caller first. Ask the caller to provide the ticket number he is calling about and verify if you have an open ticket with that number.Ask for the caller's name and confirm if he is listed in the Quest Global address book as an IT helpdesk analyst.

__ is the keyboard shortcut to create a new presentation in PowerPoint. Win+N Alt+N $Ctrl+N$

1. Which type of imaging system records images directly onto a computer screen? Select one: a. a. Xeroradiography b. a. Digital imaging C. a. Panoramic d. a. All of the above

Which of the following is a good rule to follow when installing access control equipment? anticipate needs by putting yourself in an intruder's position take the advice of security experts and then increase what they recommend trust your instincts and remember the value of common sense always follow the equipment manufacturer's guidelines

A Push-pull button works the same as a double-acting pushbutton. True False

Q6: How should a USB drive be formatted for use in SPS Programming on vehicles with RPO IVD and IVE? A. FAT32 B. exFAT C. NTFS D. HFS Plus

Vivian just received a voicemail asking for her username and password, in order for the IT department to add new software to her computer. What should she do?

13. In a communication system which among the following convert messages into packets that can travel across the communication channel? Connection devices Sending and receiving devices Storage devices Secondary devices

Why did Watson test four different algorithms for this AI model? To determine which set of algorithms predicted defaults most effectively To identify those algorithms that triggered the confusion matrix To compare four different versions of the data set for accuracy To remove the least effective model from the data set

Software do not require updates, once you install a software/application, you are set. True False

What if your computer does not have ability to connect to WiFi what can you do? Select all that apply Use an internet cable Use a WiFi Adapter Buy another computer Get it Serviced