You receive a phone call from the IT Helpdesk. The caller says he wants to establish a remote connection to your PC to fix a support issue. He asks you to go to a website and click a link that says, "start remote session . What action should you take? Select the correct answer and then select Submit. Click on the 'start remote session' button just as instructed. Verify the identity of the caller first. Ask the caller to provide the ticket number he is calling about and verify if you have an open ticket with that number.Ask for the caller's name and confirm if he is listed in the Quest Global address book as an IT helpdesk analyst.

Solution4.5(107 votes)
Answer
Explanation
Similar Questions
Fill in the blanks below. The $\square $ mode will add new v text to a file without erasing its contents. The $\square $ mode will overwrite v the fi $\square $ text extend append add
2. You have problem with your c omputer The Aloric za End User Suppo rt person assisting you asks for your password.problem Give it to them but chang e it once your computer is fixed. Refuse and instead ask them to provide your User Security PIN Question it but provide the basswor d tô them anyway. Give it t them they're in IT so they'r authorized.
3. What are the four most common types of cyber attacks launched against K-12 school districts? See pages $3-11$ then identify each one and briefly describe it. __ 1. 2. 3 __ . Go to the incident map located at this website: https://www.h (12six.org/map. Find 3 incidents on the map located near your school or at least in your state and briefly __ ours MART CYBERTHREATS STUDENT WORKBOOK
During the design stage of the software design process, the project manager meets with developers. What are they MOST likely discussing? (1 point) what app store to use to deploy the finished product bugs and patches budget and timelines layout and programming languages
Blake uses 110010 to represent the decimal number 50. This is an example of a __ (1 point) binary number bit float integer Boolean value
What is Al bias? When an Al tool makes an incorrect or problematic decision due to flawed training data. When an Al works faster on some computers than on others. When an Alls biased against other Al programs. When an Al has a favorite color.
Adding a field to a blank form places __ control(s) in a stacked layout. two three four only one
Which step in the Cyber Attack Cycle involves delivering the malware to the target? Delivery Reconnaissance Exploitation Malicious Actions
What is a common cause of name resolution failures on Linux systems? DNS misconfigurations Corrupted log files Incorrect time settings Bootloader failures Clear my selection
The f-block transition elements are known as "inner transition elements". a TRUE b FALSE









