QuestionMay 18, 2025

An employee reports that the antivirus software cannot obtain updates. The support technician notices that the license for the software has expired. The technician adds a new license to the software and completes the update service. What should the technician do next? Record the new ficense number in the log. Run a full virus scan on the computer. Download advanced antivirus software from another vendor. Review the Event Viewer for the date and time that the last software update was performed.

An employee reports that the antivirus software cannot obtain updates. The support technician notices that the license for the software has expired. The technician adds a new license to the software and completes the update service. What should the technician do next? Record the new ficense number in the log. Run a full virus scan on the computer. Download advanced antivirus software from another vendor. Review the Event Viewer for the date and time that the last software update was performed.
An employee reports that the antivirus software cannot obtain updates. The support technician notices that
the license for the software has expired. The technician adds a new license to the software and completes
the update service. What should the technician do next?
Record the new ficense number in the log.
Run a full virus scan on the computer.
Download advanced antivirus software from another vendor.
Review the Event Viewer for the date and time that the last software update was
performed.

Solution
4.5(200 votes)

Answer

Run a full virus scan on the computer. Explanation 1. Determine the next logical action After updating antivirus software, running a full virus scan ensures the system is secure with the latest definitions.

Explanation

1. Determine the next logical action<br /> After updating antivirus software, running a full virus scan ensures the system is secure with the latest definitions.
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