QuestionAugust 17, 2025

Drag the buttons to rank the scenarios in order of most to least impact on your store's overall results. You've recently noticed that colleagues are not using techniques they were trained on to increase your store's sales. square Most Impact A colleague is not completing all of her assigned tasks. Because of this, your store is at risk of getting behind on its assigned duties. square 2nd Most Impact A new Store Associate at your store is focused on processing transactions and is not smiling or being friendly with customers. square 3rd Most Impact A colleague asks for your help in creating a career development plan for her. square Least Impact

Drag the buttons to rank the scenarios in order of most to least impact on your store's overall results. You've recently noticed that colleagues are not using techniques they were trained on to increase your store's sales. square Most Impact A colleague is not completing all of her assigned tasks. Because of this, your store is at risk of getting behind on its assigned duties. square 2nd Most Impact A new Store Associate at your store is focused on processing transactions and is not smiling or being friendly with customers. square 3rd Most Impact A colleague asks for your help in creating a career development plan for her. square Least Impact
Drag the buttons to rank the scenarios in order of most to least impact on your store's overall results. You've recently noticed that colleagues are not using techniques they were trained on to increase your store's sales. square Most Impact A colleague is not completing all of her assigned tasks. Because of this, your store is at risk of getting behind on its assigned duties. square 2nd Most Impact A new Store Associate at your store is focused on processing transactions and is not smiling or being friendly with customers. square 3rd Most Impact A colleague asks for your help in creating a career development plan for her. square Least Impact

Solution
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Answer

Most Impact: Colleagues not using trained techniques to increase sales. ### 2nd Most Impact: A colleague not completing all assigned tasks. ### 3rd Most Impact: New Store Associate not being friendly with customers. ### Least Impact: Helping a colleague with a career development plan. Explanation 1. Evaluate Impact on Sales Colleagues not using trained techniques directly affects sales, making it the most impactful scenario. 2. Assess Task Completion Impact Not completing assigned tasks risks operational efficiency, ranking second in impact. 3. Consider Customer Interaction Lack of friendliness affects customer experience but less than sales and operations, ranking third. 4. Career Development Plan Helping with career development has minimal immediate impact on store results.

Explanation

1. Evaluate Impact on Sales<br /> Colleagues not using trained techniques directly affects sales, making it the most impactful scenario.<br />2. Assess Task Completion Impact<br /> Not completing assigned tasks risks operational efficiency, ranking second in impact.<br />3. Consider Customer Interaction<br /> Lack of friendliness affects customer experience but less than sales and operations, ranking third.<br />4. Career Development Plan<br /> Helping with career development has minimal immediate impact on store results.
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