QuestionJuly 21, 2025

When performing routine follow-up calls to patients.which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report? Notify the provider immediately. Notify the provider on the next business day. Add a note to the patient's appointment file. Document the phone call.

When performing routine follow-up calls to patients.which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report? Notify the provider immediately. Notify the provider on the next business day. Add a note to the patient's appointment file. Document the phone call.
When performing routine follow-up calls to patients.which of the following actions should a medical assistant take first to notify the provider if
the patient provides an unsatisfactory progress report?
Notify the provider immediately.
Notify the provider on the next business day.
Add a note to the patient's appointment file.
Document the phone call.

Solution
4.7(275 votes)

Answer

Notify the provider immediately. Explanation 1. Identify the priority action The medical assistant should prioritize actions that ensure timely communication of critical information to the provider. 2. Determine the immediate action Notifying the provider immediately is crucial for addressing any urgent patient care issues without delay.

Explanation

1. Identify the priority action<br /> The medical assistant should prioritize actions that ensure timely communication of critical information to the provider.<br /><br />2. Determine the immediate action<br /> Notifying the provider immediately is crucial for addressing any urgent patient care issues without delay.
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