QuestionMay 22, 2025

You need to send a copy of a proposal from your office to a customer. The customer has a multifunction printer. The printer is a combination computer printer and fax machine. You feed a copy of the proposal into your fax machine. The customer calls and says that the fax he received has a black line running from the top to the bottom of the page. You then e-mail the customer a copy of the proposal. The customer receives the proposal on his computer, and prints out a copy on the printer. The new copy looks fine. The black line was probably caused by: A. the word processing software. B. the sending fax machine. C. the receiving fax machine. D. noise on the phone lines.

You need to send a copy of a proposal from your office to a customer. The customer has a multifunction printer. The printer is a combination computer printer and fax machine. You feed a copy of the proposal into your fax machine. The customer calls and says that the fax he received has a black line running from the top to the bottom of the page. You then e-mail the customer a copy of the proposal. The customer receives the proposal on his computer, and prints out a copy on the printer. The new copy looks fine. The black line was probably caused by: A. the word processing software. B. the sending fax machine. C. the receiving fax machine. D. noise on the phone lines.
You need to send a copy of a proposal from your office to a customer. The customer has a multifunction printer. The printer is a combination computer printer and fax machine. You feed a copy of the proposal into your fax machine. The customer calls and says that the fax he received has a black line running from the top to the bottom of the page. You then e-mail the customer a copy of the proposal. The customer receives the proposal on his computer, and prints out a copy on the printer. The new copy looks fine. The black line was probably caused by: A. the word processing software. B. the sending fax machine. C. the receiving fax machine. D. noise on the phone lines.

Solution
4.6(247 votes)

Answer

B. the sending fax machine. Explanation 1. Identify the Source of the Problem The black line appears only on the faxed copy, not on the emailed and printed copy. 2. Analyze Possible Causes A black line from top to bottom is typically caused by a physical issue with the sending or receiving fax machine, not software or phone lines. 3. Determine the Most Likely Cause Since the emailed document prints fine, the issue is likely with the sending fax machine's scanner.

Explanation

1. Identify the Source of the Problem<br /> The black line appears only on the faxed copy, not on the emailed and printed copy.<br /><br />2. Analyze Possible Causes<br /> A black line from top to bottom is typically caused by a physical issue with the sending or receiving fax machine, not software or phone lines.<br /><br />3. Determine the Most Likely Cause<br /> Since the emailed document prints fine, the issue is likely with the sending fax machine's scanner.
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