QuestionMay 31, 2025

What is one administrative rule recommended for crisis lines to manage abusive behavior? Encourage unrestricted topics for discussion. Avoid limiting the number and duration of calls. Discourage on-the -spot consultatior using speaker phones. Allow any staff member to handle abusive callers.

What is one administrative rule recommended for crisis lines to manage abusive behavior? Encourage unrestricted topics for discussion. Avoid limiting the number and duration of calls. Discourage on-the -spot consultatior using speaker phones. Allow any staff member to handle abusive callers.
What is one administrative rule recommended for crisis
lines to manage abusive behavior?
Encourage unrestricted topics for discussion.
Avoid limiting the number and duration of calls.
Discourage on-the -spot consultatior using speaker phones.
Allow any staff member to handle abusive callers.

Solution
4.6(259 votes)

Answer

Discourage on-the-spot consultation using speaker phones. Explanation Crisis lines must have clear protocols to manage abusive behavior effectively. Allowing any staff member to handle such callers can lead to inconsistent responses and potential harm. It's crucial to have trained personnel deal with these situations.

Explanation

Crisis lines must have clear protocols to manage abusive behavior effectively. Allowing any staff member to handle such callers can lead to inconsistent responses and potential harm. It's crucial to have trained personnel deal with these situations.
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