QuestionJune 22, 2025

5. How does the Sale of Goods Act affect the delivery of customer service? A. Products provided must conform to sale agreement B. Products must not be sold using misleading practices C. Credit must be provided to allow products to be purchased D. Product information must be provided in writing 6. A department store provides its employees with training on how to comply with equality legislation. How will this affect customers? A. B. Range of services will be decreased C. Fair service will be provided D. Service offer will be limited E. More products will be offered

5. How does the Sale of Goods Act affect the delivery of customer service? A. Products provided must conform to sale agreement B. Products must not be sold using misleading practices C. Credit must be provided to allow products to be purchased D. Product information must be provided in writing 6. A department store provides its employees with training on how to comply with equality legislation. How will this affect customers? A. B. Range of services will be decreased C. Fair service will be provided D. Service offer will be limited E. More products will be offered
5. How does the Sale of Goods Act affect the delivery
of customer service?
A. Products provided must conform to sale
agreement
B. Products must not be sold using misleading
practices
C. Credit must be provided to allow products to
be purchased
D. Product information must be provided in
writing
6. A department store provides its employees with
training on how to comply with equality legislation.
How will this affect customers?
A.
B. Range of services will be decreased
C. Fair service will be provided
D. Service offer will be limited
E. More products will be offered

Solution
4.7(292 votes)

Answer

5. A. Products provided must conform to sale agreement 6. C. Fair service will be provided Explanation For question 5, the Sale of Goods Act ensures that products must meet the terms agreed upon in the sale agreement, which directly impacts customer satisfaction and service quality. For question 6, training on equality legislation promotes fair treatment for all customers, enhancing their overall experience.

Explanation

For question 5, the Sale of Goods Act ensures that products must meet the terms agreed upon in the sale agreement, which directly impacts customer satisfaction and service quality. For question 6, training on equality legislation promotes fair treatment for all customers, enhancing their overall experience.
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