QuestionJune 19, 2025

Sally called a brokerage and made an inquiry two months ago. Although she never moved forward with a transaction, she notices that the firm keeps leaving voicemails on her phone, trying to solicit her business. What should Sally do? If the voicemails bother Sally, she needs to notify the brokerage and tell them to stop calling her. The TCPA mandates that in this kind of scenario, the brokerage must stop calling two weeks after the first customer contact Since it has been two months, Sally can notify the FTC about the brokerage's violation.

Sally called a brokerage and made an inquiry two months ago. Although she never moved forward with a transaction, she notices that the firm keeps leaving voicemails on her phone, trying to solicit her business. What should Sally do? If the voicemails bother Sally, she needs to notify the brokerage and tell them to stop calling her. The TCPA mandates that in this kind of scenario, the brokerage must stop calling two weeks after the first customer contact Since it has been two months, Sally can notify the FTC about the brokerage's violation.
Sally called a brokerage and made an inquiry two months
ago. Although she never moved forward with a transaction,
she notices that the firm keeps leaving voicemails on her
phone, trying to solicit her business. What should Sally do?
If the voicemails bother Sally, she needs to notify the brokerage and tell them
to stop calling her.
The TCPA mandates that in this kind of scenario, the brokerage must stop
calling two weeks after the first customer contact Since it has been two
months, Sally can notify the FTC about the brokerage's violation.

Solution
4.5(282 votes)

Answer

Sally should notify the brokerage to stop calling her. If they continue, she can file a complaint with the FTC for violating the TCPA. Explanation Sally has the right to request that the brokerage stop contacting her if she no longer wishes to receive calls. Under the Telephone Consumer Protection Act (TCPA), unsolicited calls must cease after a consumer requests them to stop, and Sally can report violations to the FTC.

Explanation

Sally has the right to request that the brokerage stop contacting her if she no longer wishes to receive calls. Under the Telephone Consumer Protection Act (TCPA), unsolicited calls must cease after a consumer requests them to stop, and Sally can report violations to the FTC.
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