Question 15
[jacket] Sam is shopping online for a new winter jacket. The website instantly shows him
options based on his past searches, lets him compare features and prices side-by-side, and
even provides the option to upload an image of himself so the platform can show him how
each jacket looks on him. Sam feels confident in his decision and places an order without ever
visiting a physical store.
Which benefit of electronic retailing best describes Sam's experience?
Social commerce
Useful product information
Vast assortments
Lower costs
Fast shipping and return policies
1 pts