Read the scenario and question, and select the best answer.
Kate has a question for her new supervisor. She needs to know the process for
documenting and routing a change -request from a client.
Kate's boss has been in the publishing business for 25 years and had Kate's job at this
company before becoming the supervisor. He understands the business and Kate's
position very well.
Which of the following would be most useful for Kate to be aware of before this exchange with
her supervisor?
A. How to make a good impression
B. Not saying anything , that would reveal how inexperienced she is
C. The expertise her supervisor can provide to her about the company's processes
D. How much she dislikes documenting things